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FREQUENTLY ASKED QUESTIONS
Westpointe Self Storage has the answers to the most frequently asked questions about self storage unit sizes to payment options.
  • What size storage space will I need?
    Using our on-line storage calculator is an easy way to get a good idea of the square footage needed for your storage needs. It is always a good idea to get one size lager so that you can leave a walkway to reach items at the back of your room. We welcome you to come and take a look at the spaces we have to offer! You know best what items you are bringing to store and what items can and cannot be stacked.
  • What size storage units are available?
    We have a wide variety of rooms and spaces available to fit your needs; from 5’x5’ mini storage lockers to 15’x50’ mega storage rooms, along with outdoor parking.
  • What security measures do you have in place?
    Our facilities are fully fenced with electronic gate access. There are over 130 digitally recorded security cameras on the property. Every storage room is protected with individual alarms. Each customer has a unique gate code so we know who is coming and going at all times. Every driveway and hallway is well lit along with each room has lighting. We also have on-site management.
  • Do facility employees have access to my stored items?
    No, you provide your own lock.
  • What are the gate hours?
    Our customers can access their property anytime 24hours a day 365 days a year.
  • When is the rent due?
    Rent is always due on or before the first of each month. If you move into your space after the first of the month, your first month rent is pro-rated. Rent is not pro-rated for the month you move out.
  • What forms of payment do you accept? 
    Your credit or debit card is used for automatic debit on the first of each month. We also accept cash payments for all accounts if you come in and pay prior to the due date.  Check payments can be made only for accounts that are current.
  • How long is my contract?
    Here at Westpointe Self Storage contracts are month to month with longer term agreements available. Please contact the facility manager for details.
  • Do you have climate controlled units?
    We offer a variety of climate controlled rooms
  • What are the benefits of a climate controlled space?
    Our climate controlled spaces are interior units. The temperature maintained to keep a lot of the moisture out of the air. Climate controlled spaces are recommended if you are storing leather, antiques, pianos, or other items that could be affected by temperature extremes or humidity.
  • Can I store my: Boat, trailer, RV? 
    We do have spaces for these types of vehicles within the fenced area of the facility.
  • Is there anything I can't store?
    Hazardous materials, Flammables, explosives, corrosives, illegal substances, propane tanks (full or empty), gasoline cans, and anything that can attract pests such as food.
  • Do you have storage auctions? 
    Yes, we will have auctions as deemed necessary and will published them in the local newspapers and on-line.